Assistant Manager

Position:Assistant Manager
Reports to:General Manager

Job Accountabilities: To oversee the operations of the restaurant during assigned and designated periods.To ensure high standards of customer service and profitability while strictly adhering to the policies and procedures of Craftworks Resturants & Breweries, Inc.

ESSENTIAL DUTIES:

• Supervise shift operations.


• Strictly follow company cash handling procedures.


• Complete opening and closing duties.


• Promptly and professionally handle guest comments.


• Communicate all employee issues/complaints to management team through Red Book or one-on -one.


• Write schedules based on a performa schedule-weekly.


• On going employee development using One Minute Management and One-On-Ones.


• Performance Reviews based on SLII Model on an ongoing basis.


• Follow and understand company procedures at all times including crisis situations.

OTHER DUTIES:

• Maintain performance standards and motivates team through positive role modeling and SLII.


• Adhere to all Best Practices.


• Departmental responsibilities, (i.e. Bar Manager, Service Manager, Host Manager, safety manager, Training Manager see job expectations).


• Interview, hire and train personnel-ongoing.


• Practice safe food handling procedures and enforce safety procedures in restaurant.


• Understand and report Workers Compensation and General Liability Claims using proper procedures.


• On going completion of MIT Projects as assigned.


• Conduct Orientation II on a monthly basis.


• Required to make appropriate decisions in a fast paced environment. (Assign breaks, side work& stations).


• Other functions assigned by management.

Job qualifications:

Experience:

• Minimum of 1 year working in restaurant environment.

Knowledge, Skills, and Ability:

• Ability to be self-starter.


• Strong interpersonal skills.


• Strong organizational skills.

Physical Requirements:

• 100% Walk and stand.


• 90% Communicate with patrons and staff.


• 50% Operate cash register and POS/TMX system and cash handling.


• 25% Reach, bend, stoop, wipe, and lift up to 50 pounds.

Education:
Degree preferred.

Employees are held accountable for all duties of this job.
Note:This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.
Revision Date:January 1, 2003

There is assistance available for relocation.
Country: USA, State: Nebraska, City: Omaha, Company: Old Chicago Restaurants.