Customer Service Representative at Lincoln

Responsibilities

With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Customer Specialist job with Verizon. Here, youll harness your impressive multi-tasking and tech-savvy skills to resolve challenging customer issues including device-related troubleshooting, billing, service inquiries and more. Answering a high volume of customer calls, youll deliver innovative, individualized solutions, satisfying the ever-changing needs of our diverse customer base. Through it all, your ability to form a trusted bond, listen attentively and respond to their inquiries will make you the critical touch point between Verizon and our valued customers.

• Full time only; $12.98/hr ($27k/yr plus bonus and full benefits)

• Must be available to work anytime during the hours of operation 6a to 11p - 7days a week, must be available to work nights, weekends and holidays.

• Class start date is 7/22/2013.

• We are offering a $500 sign on bonus - please ask the recruiter for more details.

• Must be very proficient in computer navigation, multi-tasking and working with several software programs at the same time.

Qualifications

If you have a passion for people, previous customer service experience and preferably an Associates Degree or higher, discover how you can build your career with a company thats building the future of technology. Learn more about the Customer Specialist career that sparks your interest and apply today.

Equal Employment Opportunity

We are an equal opportunity employer m/f/d/v.

 Requirements

Country: USA, State: Nebraska, City: Lincoln, Company: Verizon Wireless MW.