Job Description
American Tire is a growing company with over 3,400 employees throughout the United States. We continue to expand and the acquisitions and new operations continue to enhance our ability to offer the most complete selection of tires, wheels and related products and value-added service across America to independent tire retailers.Position Title: Delivery Operations Supervisor
Supervisor: Assistant General Manager
Position Purpose:
- The primary and ultimate responsibility of the Delivery Operations Supervisor is to lead a team of delivery professionals in the distribution of product to our customers while maintaining the companys standards for productivity, delivery accuracy, customer service and safety.
Primary Responsibilities: -
- Assign, direct, and monitor the work of all team members
- Design and implement work methods and procedures to increase productivity, vehicle utilization, and routing efficiency while improving service to internal and external customers.
- Maintain or exceed the companys standard for on time delivery & order accuracy
- Evaluate the performance of team members and provide training and coaching as required.
- Administer the ATD safety program as set forth by the safety department
- Collaborate with service providers to ensure the safe and efficient operation of delivery vehicles
- Provide guidance and follow up as it pertains to Department of Transportation regulations
- Perform other duties as assigned by the General Manager/Assistant General Manager
Success Factors/Key Metrics:
- Deliver branch annual operating expense plan for department 10
- Achieve and maintain AFR @ or below the company average.
- Deliver an on time % greater than 95%
- Utilize available technology to increase load averages there by increasing physical & human resource utilization
Key Partners (Positions):
- General Manager
- Assistant General Manager
- Regional Director of Operations
- Warehouse Operations Supervisor
- OAM
- Customers
Job Requirements
Experience(s) that Best Prepares You:
- Education: High school diploma or GED
- Experience:
- Computer literacy is required.
- A minimum of 5 years experience supervising a large team of route delivery personnel.
- Complete knowledge of D.O.T regulations as related to ATD delivery operation.
- Proven ability to use UPSLT Transportation Suite or similar software
- Experience managing equipment service providers
- Such alternatives to the above qualifications as the company, in its discretion, may find appropriate and acceptable.
Key Competencies:
- Self-management:
Set well defined and realistic goals
Display initiative and commitment to meet goals
Work with minimal supervision
- Decision Making:
Make sound, well informed and objective decisions.
Understand the impact of the decisions made.
- Creative Thinking:
Use imagination to develop solutions to problems.
Always remember what worked yesterday no longer works today.
- Continuous Learning:
Recognize strengths and weaknesses
Allow feedback from others and pursue self-development.
- Demonstrate Respect:
Handle all business matters ethically and in full compliance with American Tire Distributors Code of Conduct".
- Teamwork:
Work collaboratively with all departments to coordinate effective work environment.
Share information and foster the exchange of ideas.
- Be Accountable for Results:
Assume full responsibility for the consequences of ones behavior, decisions, and results.
Physical Demands/Work Environment/Travel Requirements:
- Physical demands: While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk, hear, taste and/or smell; the employee must occasionally lift and/or move up to 150 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
- Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
- Travel required: Travel to the Field Support Center and other destinations may be required.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, subject to reasonable accommodations. Nothing in this job description creates a contract of employment in any way for any person. All employees hired by American Tire Distributors, Inc. are employees at will and the Company reserves the right to terminate employees at any time for any reason or no reason at all. EOE/Drug Free Workplace
Country: USA, State: Nebraska, City: Lincoln, Company: American Tire Distributors.
