Multi Site Clinical Operations Director - Physical Therapist at Papillion

Job Description

I believe that better care begins at home.
Compassionate care, uncompromising service and clinical excellence - thats what Gentiva patients have come to expect from our clinicians for nearly 40 years. Gentiva, Americas homecare leader, has set the clinical standard for todays fastest-growing segment of healthcare - homecare. By creating innovative solutions that lead to high-quality patient outcomes, Gentivas patient-centered approach improves quality of life and independence. With Gentiva, great healthcare has come home.

I believe I can make a difference.
With almost 40 years of experience and more than 420 locations in 39 states, Gentiva serves approximately half a million patients annually. Gentiva is a company on the move - driving some of the most exciting new opportunities in home healthcare. Financially and strategically, we are positioned to be a key player in the industry for years to come. All of which make Gentiva the place to be.

I believe in working for a company that cares as much as I do.
Gentiva offers a unique employment package that includes:

• Unprecedented opportunities for career growth
• Working in an environment where you are supported by a team of skilled healthcare professionals who are committed to providing the highest level of care where the patient comes first
• Competitive salary which includes a bonus plan
• Comprehensive benefits which include competitive pay with direct deposit, medical, dental, vision, short and long term disability, life insurance, a generous PTO package, paid holidays, 401(k), tuition reimbursement and much more

I believe that a stronger team begins with me.

As a Multi Site Clinical Operations Director - Physical Therapist, you will:

• Participate in/encourages quality assessment and improvement activities. Generate reports for regional, divisional and corporate offices.
• Review and evaluate resources and staffing and ensures talent, manpower and resources are in place to meet the clinical needs and objectives. Assist in identification and utilization of appropriate divisional/corporate resources to meet established performance standards.
• Ensure branches and programs are in compliance with standards/company policies/procedures and external regulatory requirements. Ensure that clinical associate documentation meets these requirements. Review and adhere to all Company policies and procedures and the Employee Handbook.
• Consult with regional/divisional/corporate staff and operational delivery/business contacts to identify solutions to location/region needs/concerns.
• Serve as an expert resource to the branch for patient intake/inquiries, the assessment of patient needs and clinical oversight. Is responsible for coordinating with other internal/external expert areas to assist branch issues or inquiries.
• Develop and implement appropriate support plan to meet specific, identified objectives for support activities and responds to negative trends in performance metrics (clinical outcomes, field audit results, etc.) by assisting location managers in the development of action plans to resolve local issues.
• Mentor and direct operations to ensure the provision of quality service is consistent with applicable government laws/regulations and corporate policies/guidelines/standards.
• Collaborate with Operations Management to assist in meeting their business and clinical objectives - supporting/maximizing current business activities, future growth and provision of quality patient care.
• Mentor office management in understanding clinical aspects of the reimbursement process, (e.g., utilization management, focused medical reviews, denials, etc.) and provide education to improve documentation ensuring accurate reimbursement for services.
• Provide direction regarding clinical process improvement methods and guide associates in the implementation of new process/procedures/methods.
• Provide education/training on Company policy, clinical process and procedures to operations and branch management, and clinicians in settings ranging from one-on-one sessions to group facilitation.
• Facilitate implementation of Company initiatives, change in policy/regulation/process/ procedures.
• Collaborate and coordinate efforts with the Clinical Operations department and other pertinent entities to ensure consistent direction to field locations and support in meeting company goals and objectives.
• Maintain ongoing clinical knowledge through internal and/or external training programs, provide interpretation of knowledge and direction to staff.
• Develop and prepare communications to keep operations management and clinical operations informed of status, problems, achievements, etc.
• Proactively identify issues impacting patient care and/or office operations and involve up-line operations management and/or clinical operations, as indicated.

Job Requirements

Qualifications

• A Degreefrom an accredited Physical Therapy and current unrestricted licensure to practice asa Physical Therapistin the state(s) required.
• A minimum of eight years clinical experience including two years in home care environment generally required.
• Masters degree and/or supervisory experience preferred.
• Must be assertive and possess excellent organizational, problem-solving, decision-making, presentation, and communications skills
• Ability to travel

I believe the best is yet to come.
As an associate, we give you everything you need to make the most of your career, including advanced education and training, the latest resources and the industrys highest standards of clinical excellence. When you work for Gentiva, you can expect more: more opportunities, more challenges, more rewards. Thats why Gentiva is the employer of choice for some of todays most experienced and talented associates.

*Gentiva Health Services, Inc. is an Affirmative Action/Equal Opportunity Employer M/F/D/V encouraged to apply.

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Country: USA, State: Nebraska, City: Papillion, Company: Gentiva Health Services, Inc..